Terms of Service

This website is operated by Mirava Jewelry Limited d/b/a Mirava Jewelry. Throughout the Site, the terms “Mirava Jewelry,” “we,” “us,” and “our” refer to Mirava Jewelry Limited d/b/a Mirava Jewelry. Mirava Jewelry offers this website, including all information, tools, and services available from this Site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our Site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”). These Terms apply to all users of the Site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

BY PLACING AN ORDER, CHECKING THE AGREEMENT BOX, CLICKING “PLACE ORDER” OR ANY BUTTON INDICATING ACCEPTANCE, OR BY USING OUR SERVICE AFTER BEING PROVIDED NOTICE OF THESE TERMS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS, INCLUDING THE MANDATORY ARBITRATION PROVISION AND CLASS ACTION WAIVER IN SECTION 15.

If you do not agree to these Terms, you may not use our Site or Services.

Modifications to Terms. We may update these Terms by posting changes on our website. For material changes to the dispute resolution, arbitration, or class action waiver provisions, we will provide notice via email (if you have an account with us) or by prominent notice on our website at least thirty (30) days before the changes take effect. Your continued use of our Service after the effective date of any modifications constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using our Service before the effective date. Non-material changes are effective immediately upon posting.

SECTION 1 – LICENSE AND PROHIBITED USES

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for your personal, non-commercial use only. You agree that you will not:

(a) Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission by us;
(b) Use the Service for any unlawful purpose or to solicit others to perform or participate in any unlawful acts;
(c) Violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances;
(d) Infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) Submit false or misleading information;
(g) Upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service;
(h) Collect or track the personal information of others;
(i) Spam, phish, pharm, pretext, spider, crawl, or scrape; or
(j) Interfere with or circumvent the security features of the Service.

We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 2 – INTELLECTUAL PROPERTY

All content included on this Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Mirava Jewelry or its content suppliers and is protected by United States and international copyright laws.

“Mirava Jewelry” and related marks are trademarks or trade dress of Mirava Jewelry in the U.S. and other countries. Mirava Jewelry’s trademarks and trade dress may not be used in connection with any product or service that is not Mirava Jewelry’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Mirava Jewelry. All other trademarks not owned by Mirava Jewelry that appear on this Site are the property of their respective owners.

SECTION 3 – ELECTRONIC COMMUNICATIONS

By using our Service or providing your email address, you consent to receive communications from us electronically, including emails, texts (if you opt in), and notices posted on our website. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

You are responsible for maintaining a valid email address and for checking your email regularly for communications from us.

SECTION 4 – GENERAL TERMS

Age and Authority. You represent that you are at least the age of majority in your jurisdiction with legal authority to agree to these Terms. If allowing minors to use our Service, you assume full responsibility.

Additional Restrictions. You may not damage, disable, overburden, or impair our servers or networks, or interfere with others’ use of our Service.

SECTION 5 – PRODUCT INFORMATION AND ACCURACY

No Guarantee of Accuracy. Product information may contain errors in descriptions, pricing, promotions, shipping charges, transit times, or availability. We may correct errors and cancel orders at any time without notice, including after order submission.

Display Limitations. We make reasonable efforts to display colors and images accurately, but cannot guarantee device accuracy.

Third-Party Manufacturing. Our jewelry may be manufactured by third-party suppliers we do not control. Despite quality control measures and periodic testing, actual material composition, purity, or quality may differ from marketing materials.

You acknowledge that material discrepancies may occur. To the fullest extent permitted by law, we disclaim liability for discrepancies in metal purity, stone authenticity, gemstone treatments, material origin, hypoallergenic properties, or other specifications. We are not liable for damages arising from material issues, including allergic reactions, skin irritation, diminished value, or emotional distress.

Your sole remedy for material composition issues is a refund of the purchase price, subject to our Return Policy.

SECTION 6 – PRICING POLICY AND ORDERS
A. Our Direct-to-Consumer Pricing Model

Mirava Jewelry is a direct-to-consumer jewelry brand. We work directly with manufacturers and sell through miravajewelry.com, helping reduce traditional retail markups.

B. Prices and Price Changes

All prices are subject to change without notice. We may modify or discontinue products, services, offers, or discounts at any time without liability. The price in effect when you complete your purchase is the price you pay. We reserve the right to correct pricing errors and cancel orders placed at incorrect prices.

C. Traditional Retail Comparison Pricing

When we display comparison pricing (e.g., strikethrough prices, “Compare at,” “Traditional Retail”), it represents our good-faith estimate of typical prices for comparable jewelry at traditional retailers. Comparison prices are not our former selling prices, MSRP, guaranteed prevailing prices, or prices for identical products elsewhere. Comparison prices are estimates and may not reflect actual current prices at any specific retailer.

D. Promotional Pricing and Discounts

Promotions may be time-limited and may be offered more than once. Percentage savings may be calculated from the comparison price shown. Unless stated otherwise, offers expire sixty (60) days after receipt. Offers may not be combined unless expressly stated.

E. No Price Matching or Adjustments

We do not offer price matching or post-purchase price adjustments. Prices at time of purchase are final.

F. Geographic Pricing and Fees

Prices displayed are in U.S. dollars for delivery within the United States unless otherwise stated. Prices do not include taxes, shipping, handling, or international customs/import fees.

G. Third-Party Sellers and Unauthorized Resellers

Mirava Jewelry products are sold through miravajewelry.com and authorized partners we expressly designate. We are not responsible for representations made by unauthorized resellers.

H. Pricing Disputes and Arbitration

ANY PRICING-RELATED DISPUTES SHALL BE SUBJECT TO THE DISPUTE RESOLUTION, MANDATORY ARBITRATION, AND CLASS ACTION WAIVER PROVISIONS IN SECTION 15.

I. Order Acceptance and Cancellation

We reserve the right to refuse or cancel any order at our discretion, including orders that appear fraudulent or placed for improper purposes. We may attempt to notify you using your provided contact information. We are not liable for any cancellation.

J. Account Information Accuracy

You agree to provide accurate, complete information and promptly update your details. Failure may result in delays or cancellations.

K. Shipping and Delivery

Shipping times and costs are estimates. Title and risk of loss pass to you upon our delivery of products to the carrier. We are not responsible for carrier delays, damage, or loss after tender to the carrier. For international orders, you are responsible for customs duties, import taxes, or other fees imposed by your country.

L. Return and Exchange Terms

All returns and exchanges are governed by our Return Policy, incorporated by reference.

SECTION 7 – THIRD-PARTY TOOLS AND LINKS

We are not responsible for third-party materials or websites. Please review third-party policies before engaging in any transaction.

SECTION 8 – USER SUBMISSIONS

By submitting comments, ideas, suggestions, or materials, you grant us an unlimited, perpetual, royalty-free license to use, edit, publish, distribute, and exploit such submissions for any purpose. We have no obligation to maintain confidentiality, pay compensation, or respond.

You agree submissions will not violate third-party rights, contain unlawful material, contain malware, or use false information. You are solely responsible for your submissions.

SECTION 9 – PERSONAL INFORMATION

Your personal information is governed by our Privacy Policy, incorporated by reference. We use industry-standard encryption methods to protect payment and personal information during transmission.

SECTION 10 – ACCESSIBILITY

Mirava Jewelry is committed to making our website accessible to all users, including those with disabilities.

If you experience difficulty accessing any content or functionality, please contact us at support@miravabloom.com
with a description of the issue or a suggestion for improvement. Please include “Accessibility” in the subject line. We will work to provide the information or functionality you need through an alternative method while we address your concern.

We regularly review our website to identify and address accessibility barriers and are committed to ongoing improvements.

SECTION 11 – PRODUCT WARRANTIES AND LIFETIME WARRANTY
A. No General Product Warranties

Except as expressly stated in a separate written warranty policy, all products are provided “AS IS” and “AS AVAILABLE,” to the fullest extent permitted by law. We make no warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, longevity, or suitability for any particular use.

B. Limited Lifetime Warranty

Certain Mirava Jewelry products may be covered by a limited lifetime warranty against manufacturing defects (the “Lifetime Warranty”). Full terms are set forth in our written Lifetime Warranty Policy (the “Warranty Policy”), incorporated by reference.

The Lifetime Warranty covers the expected useful life of the product under normal use, or the lifetime of the original purchaser, whichever is shorter. It does not cover normal wear and tear, cosmetic changes, misuse, loss, theft, or damage unrelated to manufacturing defects.

C. Sole and Exclusive Remedy

If a product qualifies under the Warranty Policy, our sole obligation and your sole remedy is repair, replacement (same or comparable), or store credit, at our discretion, as described in the Warranty Policy. Cash refunds are not provided under the Lifetime Warranty.

D. Exclusions

Exclusions include normal wear (scratches, plating wear, tarnishing), misuse/accidents, exposure to water/chemicals/perfumes/lotions, unauthorized alterations, lost/stolen items, missing components, and dissatisfaction unrelated to defects.

E. Warranty Claim Limitations

Warranty claims require inspection and approval. Claims must be initiated within one (1) year after the defect was discovered or reasonably should have been discovered, except where prohibited by law.

F. Relationship to These Terms

If there is a conflict between these Terms and the Warranty Policy, the Warranty Policy governs solely with respect to warranty coverage.

G. Implied Warranty Disclaimer

To the maximum extent permitted by law, implied warranties are disclaimed except where they cannot be disclaimed. Where required, duration is limited to the minimum period permitted by law.

SECTION 12 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

AS IS / AS AVAILABLE. Our Service and products are provided “AS IS” and “AS AVAILABLE” without warranties of any kind.

LIMITATION OF LIABILITY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, MIRAVA JEWELRY LIMITED AND OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SUPPLIERS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, OR REPLACEMENT COSTS, ARISING FROM OR RELATING TO YOUR USE OF OUR SERVICE OR PRODUCTS, EVEN IF ADVISED OF SUCH POSSIBILITY.

In jurisdictions prohibiting such limitations, our liability is limited to the maximum extent permitted by law.

SECTION 13 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Mirava Jewelry Limited and our affiliates and service providers from any claim arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 14 – TERMINATION

These Terms are effective unless terminated. You may terminate by ceasing use. We may terminate your access at any time for any violation. Obligations that by their nature should survive will survive termination.

SECTION 15 – DISPUTE RESOLUTION, ARBITRATION, AND CLASS ACTION WAIVER

READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

A. Governing Law and Informal Resolution

These Terms are governed by Delaware law without regard to conflict of law provisions. The Federal Arbitration Act (“FAA”), 9 U.S.C. §§ 1-16, governs interpretation and enforcement.

Before filing any claim, you must attempt informal resolution by contacting support@miravabloom.com
. If not resolved within sixty (60) days, either party may initiate formal proceedings as set forth below.

B. California Consumer Claims (CLRA Notice)

If you are a California resident asserting a claim under the California Consumers Legal Remedies Act, you must provide written notice to support@miravabloom.com
specifying the alleged violations and relief sought at least thirty (30) days before filing any action seeking damages. During this period, we may offer to cure the alleged violation.

C. Mandatory Binding Arbitration

Any dispute arising from or relating to these Terms or your relationship with Mirava Jewelry will be settled by binding individual arbitration, except as noted below.

Arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. Hearings may be conducted by teleconference or videoconference unless the arbitrator determines an in-person hearing is necessary.

D. Exceptions to Arbitration

Either party may bring an individual action in small claims court if it qualifies, or seek emergency injunctive relief to protect intellectual property rights.

If arbitration is found not to apply, you agree to exclusive jurisdiction of the state and federal courts located in Fort Bend County, Texas.

E. Class Action Waiver

YOU AND MIRAVA JEWELRY AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, NOT AS PART OF ANY CLASS OR REPRESENTATIVE PROCEEDING.

F. Public Injunctive Relief (California)

Where public injunctive relief is found non-waivable and non-arbitrable under California law, such claim may be litigated in court, while all other claims remain subject to arbitration.

G. Mass Arbitration

If 25 or more similar arbitration demands are filed within 90 days by coordinated counsel, the bellwether and staged process described in this Section applies.

H. Opt-Out

You may opt out of this arbitration agreement within thirty (30) days of first accepting these Terms by emailing support@miravabloom.com
with the subject line “ARBITRATION OPT-OUT.” Include your full name and the email associated with your order/account, and a clear statement that you wish to opt out.

I. Time Limit on Claims

ANY CLAIM MUST BE FILED WITHIN ONE (1) YEAR AFTER IT AROSE, UNLESS PROHIBITED BY MANDATORY LAW.

J. Attorney’s Fees and Costs

Each party bears its own attorneys’ fees unless the arbitrator/court finds a claim was frivolous or brought in bad faith.

K. Jury Trial Waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND MIRAVA JEWELRY EACH WAIVE THE RIGHT TO A TRIAL BY JURY.

L. Severability and Survival

If any portion is unenforceable, it will be severed as described, and this Section survives termination.

SECTION 16 – SMS/MMS MOBILE MESSAGE MARKETING

By opting into our SMS/MMS program (the “Program”), you agree to these terms and the mandatory arbitration and class action waiver in Section 15.

Support: Text HELP or email support@miravabloom.com
(email is not an opt-out method).

Opt-Out (Critical): Text STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message. Only these keywords are recognized.

All Program disputes (including TCPA claims) are subject to Section 15.

SECTION 17 – FORCE MAJEURE

We are not liable for delays or failures caused by events beyond our reasonable control.

SECTION 18 – ASSIGNMENT

We may assign our rights and obligations without notice. You may not assign without our written consent.

SECTION 19 – ENTIRE AGREEMENT AND SEVERABILITY

These Terms, together with our Privacy Policy, Return Policy, and Warranty Policy (each incorporated by reference), constitute the entire agreement. If any provision is unenforceable, the remainder remains in effect.

SECTION 20 – CONTACT

All inquiries: support@miravabloom.com

You can review the current Terms at miravajewelry.com at any time.

Last Updated: January 12, 2026